Welcome to TanzaniaTourOperators.com (“the Website”). By accessing or using this Website, you agree to abide by the following Terms and Conditions. If you disagree with any part of these Terms and Conditions, please do not use our Website.
1. Acceptance of Terms
By using TanzaniaTourOperators.com, you accept these Terms and Conditions and agree to comply with them. These terms govern your access to and use of our services, including any content, functionality, and services offered on or through the Website.
2. Definitions
- “Website” refers to TanzaniaTourOperators.com, its services, and all related content.
- “Users” include all visitors, whether registered or unregistered, who access or interact with the Website.
- “Vendors” include tour operators, accommodation providers, restaurant owners, and any other business entities that list their services on the Website.
- “Customers” are Users who browse, book, or inquire about services on the Website.
3. Eligibility
You must be at least 18 years old to use this Website. By accessing or using the Website, you represent that you are legally able to enter into a binding contract with us and meet all of the eligibility requirements.
4. Account Registration
- Account Creation: To list services or access certain features, Vendors and Users must create an account. All information provided must be accurate, complete, and up-to-date.
- Account Responsibility: Users are responsible for maintaining the confidentiality of their account credentials and are fully responsible for any activities that occur under their account.
5. Marketplace Role
- Platform Provider: TanzaniaTourOperators.com is a marketplace connecting Users with Vendors. We do not directly provide tour services, accommodations, or restaurant services.
- Vendor Responsibility: Vendors are responsible for the accuracy, legality, and quality of the services they list on the Website. Any agreements, transactions, or disputes are solely between the Vendor and the Customer.
6. User Conduct
All Users agree to:
- Use the Website only for lawful purposes and in compliance with all applicable laws.
- Refrain from posting, sharing, or distributing any content that is illegal, offensive, misleading, defamatory, or violates the rights of others.
- Refrain from attempting to disrupt or interfere with the Website’s operation or security.
7. Vendor Conduct and Obligations
Vendors must:
- Ensure all listings are accurate, complete, and regularly updated.
- Honor all bookings, reservations, or services purchased by Customers through the Website.
- Provide high-quality service and adhere to the standards outlined in their listings.
- Refrain from direct solicitation of Users to bypass the Website’s services or payment structures.
8. Payments and Fees
- Customer Payments: TanzaniaTourOperators.com may facilitate payments on behalf of Vendors. Customers may be required to pay a deposit or full payment, depending on the Vendor’s policy.
- Vendor Fees: Vendors may be subject to listing fees, transaction fees, or commission fees as outlined in the Vendor Agreement.
- Refunds: Refund policies are set by each Vendor and will be handled according to the terms specified in the Vendor’s listing. TanzaniaTourOperators.com is not responsible for refund-related disputes between Vendors and Customers.
9. Cancellations and Refunds
- Cancellation Policies: Each Vendor will outline their cancellation policy in their listing. Users are advised to review this policy before making any bookings.
- Refund Processing: Any refunds, when applicable, will be processed based on the Vendor’s policy and may involve administrative charges.
10. Content Ownership and License
- User Content: By submitting content to the Website (e.g., reviews, feedback), Users grant TanzaniaTourOperators.com a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, and display such content.
- Website Content: All content on the Website, including text, graphics, logos, and software, is owned by or licensed to TanzaniaTourOperators.com and is protected by copyright, trademark, and other laws. Users may not use, reproduce, or distribute any content from the Website without permission.
11. Intellectual Property
All trademarks, logos, and service marks displayed on the Website are registered and unregistered trademarks of TanzaniaTourOperators.com or third parties. Users are prohibited from using any marks without prior written permission.
12. Disclaimer of Warranties
- TanzaniaTourOperators.com provides the Website and its services “as is” without any warranties of any kind, either express or implied.
- We make no guarantees regarding the accuracy, reliability, or availability of the Website or the services offered by Vendors.
13. Limitation of Liability
- TanzaniaTourOperators.com, its directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or services.
- Our liability to any User for any claim arising out of or relating to these Terms or the Website shall not exceed the amount paid to TanzaniaTourOperators.com by the User in the past twelve months.
14. Indemnification
You agree to defend, indemnify, and hold harmless TanzaniaTourOperators.com and its affiliates from and against any claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Website or breach of these Terms.
15. Termination
We reserve the right to suspend or terminate any User’s access to the Website at any time, without notice, for any reason, including breach of these Terms. Upon termination, all rights granted to you will immediately cease.
16. Governing Law
These Terms are governed by and construed in accordance with the laws of Tanzania. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of Tanzanian courts.
17. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of the Website after any changes constitutes acceptance of the updated Terms.
18. Contact Information
For questions or concerns regarding these Terms, please contact us at:
Email: [email protected]
Address: www.tanzaniatouroperators.com
